Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is qualified to speedily attend to all our Linux cloud hosting service users’ inquiries and advise inquiries. Through our ticketing system, it will be easy to submit your question and a support staff fellow member will go back to you within maximum 1 hour. In fact, practice has confirmed that the standard response period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our staff of employees will be on the web for you 24x7x365 to reply to all of your issues and to sort out any situation you will have. You can easily open a support ticket from the Order Free Web Hosting Services Control Panel or drop an email message any moment. Additionally, on business days, you can ring us or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need assistance while working within the Control Panel, you can always click on the Help control key and track down your query in the variety of posts that will appear. We have also turned almost all posts into training videos. The collection of videos will come up if you click on the Videos button present on the top right.