Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Control Panel you’ll find a comprehensive Help Center section offering numerous how–to articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just fill in your question and our clever platform will show you the best answer.

  • Top quality support service
  • How–To Videos

  • For those of you who would like to find out how to rectify a regularly encountered problem by watching an educational video clip, we’ve added a compilation of video tutorials to our Control Panel. All the tutorials are very short and simple to follow. They offer visual demonstrations of different site administration actions.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer service with a sixty–minute ticket response guarantee. Our team of skillful tech support engineers will be available to you to respond to all the enquiries that you could have. During off–peak times, a reply will be offered within just 20 minutes.