Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our group of service technicians will do their best to answer to your service demands in less than 1 hour. If, however, the difficulty you have stumbled upon requires the assistance of the Administrators’ =Department,= we will send the ticket to the administrator in charge and will submit a reply to tell you.

  • Top quality support service
  • Top–quality Technical Support Service

  • We will be working for you night and day to offer information and tech support as well as to assist you with any problem that you may stumble upon whilst supervising your virtual server. We will support you with all pre–configured packages, like your Operating System, server administration panel (with respect to the VPS type) and the Control Panel designed 100% by our company.

  • Intuitive help center
  • An Informative Help Section

  • In the Control Panel that is provided free–of–charge with your virtual server, you’ll discover a practical Help section, incorporating all you need to be informed on when running your websites and programs. We have included a wide array of how–to articles and video training that demonstrate the essential web site management tasks in an easy to read manner.